Engage To Sell- Pro-Active Chat & Text Service
- We proactively engage every visitor to your dealership website and act as a virtual greeter.
- We offer a unique pre qualifying system to get your website shoppers engaged and talking.
- We collect important prospect information that puts you in control of your website.
- Our trained virtual sales team will engage your visitors while collecting their name, email, phone, product of interest, trade information and other relevant information and deliver that information to your dealership.
- Your new leads go into your CRM and Email and you can be notified via instant Text or Phone call.
- We work with you to create a custom experience just right for your website shoppers.
- Live handoff to the dealership in real-time to take over or engage with the live chat on Desktop or Mobile .
- Auto Text, converts on any mobile device
- Increased mobile results
- Conversational Marketing
- Mobile adaptive
- You get a transcript of every chat.
- Lead information is delivered to you instantly so you can make more sales faster!
- You will often speak to your website shopper before your competition gets the chance.
- We share current rebate, incentives and specials your dealership is offering to help drive leads to you.
- We utilize cutting edge chat technology that delivers.
- You get ongoing reports that give you key information on your website shoppers. This information will help you make your website better and you'll understand how to advertise more effectively as a result.
- Daily text message reports on your cell phone!
Visitor Monitoring, Deliver tailored engagements based on visitor behavior Follow along as website visitors move from page to page. Capture critical information including if they’ve been onsite before, how they arrived (such as search engine keywords used), geographic information, and more. And use the information to deliver truly personalized service.
- Mobile enhancements for every experience match expectations.
- High-Resolution Retina Display
- Screen Adaptation Capabilities
- Mobile Chat Invitations
- Layered Chat Windows
- Mobile SDK
- Mobile Reporting
- Businesses are directly engaging with some of their most loyal customers through Facebook Messenger. But in many cases, it forces them to use another solution to manage those conversations – creating inefficiencies and reporting challenges. ETS consolidates all customer interactions – including Facebook Messenger – into a single view, so our agents can understand the full context of every conversation and deliver more personalized, efficient service in areas of your business.
- We manage inbound texts just like a chat.
- Fast and engaging, a text is quickly becoming a great way of communication method. ETS provides you with one or more texting phone numbers or uses your current number, so you can keep things like coupon codes and order tracking separately. Intelligent routing, auto-responses and more help you respond to your mobile customers quickly and stay in control.
- Now all of your current advertising on all levels including social media your customer can now engage in a text conversation, just add the words Call or Text to advertising.
- Zero in on important tweets.
- The sheer volume of Twitter activity can be overwhelming. ETS lets you cut through the noise to find the work to be done, and automatically routes tweets to the proper resources for resolution. Manage multiple accounts, see conversation threads, customize canned messages
- Lets visitors chat while they browse.
- Mobile visitors can browse and chat simultaneously, thanks to superimposed chat windows that display directly on the page the visitor is viewing. If the visitor navigates away, the chat stays with them. Modify colors and text, change transparency settings, and customize after-chat iconography.
- We can target visitors wherever they are
in your site
. - Maximize mobile engagement by creating an entirely unique experience for mobile visitors.
ETS
automatically recognizes the type of device a website visitor is using and presents invitations that render beautifully on it. - Create mobile-specific rules
- Customize design elements
- Design your own invitations